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Hassle-Free Service Plan
TennantTrue® Hassle-Free Service takes the guesswork out of what events are covered when your equipment needs service. We take care of all your service needs — everything from planned maintenance and replacement parts to sudden breakdowns and incidental misuse and abuse.
If predictable costs would provide peace of mind and unanticipated service could shrink your margins, TennantTrue Hassle-Free Service is the right plan for you.
COMPLETE COVERAGE, PREDICTABLE COSTS
No Surprise Billing
Misuse and Abuse Repairs
INSPECTIONS, DIAGNOSTICS, AND ADJUSTMENTS INCLUDED:
- Complete coverage — including maintenance, breakdowns, batteries,
- brushes or pads, parts and incidental misuse and abuse*
- Pre-pay, monthly billing or FlexClean® billing options
- Applies to equipment use of 100 hours or fewer per month
- Operator training
- Maintenance inspection report
- Applies to new Tennant small rider and walk-behind commercial battery
- equipment (T12 and smaller) within 90 days of purchase
- Available in factory-direct coverage areas in U.S. and Canada
- IRIS® Service Reporter Technology included upon request
*Does not cover machines that experience a catastrophic event such as fire, natural disaster, etc.
THE VALUE OF TENNANTTRUE® SERVICE
Get the best return on your investment with high quality Tennant floor cleaning equipment — backed by the best service available.
Experienced technicians with unmatched expertise on Tennant equipment.
Network of 450+ factory-direct technicians and 80 authorized dealers provide consistent service across the U.S. and Canada.
We respond to most service requests within 24 – 48 hours, depending on your service plan.
Real-time, 24/7 access to your maintenance history and service performance metrics with optional IRIS® Service Reporter.
TENNANTTRUE® PARTS & CONSUMABLES
Tennant technicians use TennantTrue OEM parts, which are precisely designed to maximize machine performance.
Tennant Technical Assistance Center is available and staffed with our expert service representatives.
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